The Sony WH-1000XM5 introduced a complete departure from previous generations, featuring a non folding "noiseless" design. This new architecture relies on precise friction based sliders and internal pivot points that must be kept in perfect condition for the best experience. Whether you are addressing a loose adjustment stem or a faulty charging port, using high quality hardware is essential to preserve the structural integrity and acoustic seal of the headset.

Choosing to repair your XM5 is a sustainable way to protect your investment. Our parts are specifically selected to ensure original factory fitment, helping you support the UK’s Right to Repair while keeping your premium noise cancelling tech out of the landfill.

We empower the DIY community by providing the same professional grade Electronics Tools used by our expert technicians in our UK lab. However, the XM5 is a highly integrated device with ultra thin internal ribbon cables and complex sensor arrays. If you find the disassembly or the technical requirements of the repair more difficult than expected once you have started, our 4.9/5 Trustpilot rated technical team is here to assist.

A total restoration involves both internal hardware and external comfort. Explore our range of accessories

A complete restoration involves more than just internal hardware. Explore our full range of accessories designed to keep your Sony 1000XM5 looking and feeling as new:

• Comfort Upgrades: Browse our Sony WH-1000XM5 Ear Pads and Replacement Headbands.

• Essentials: Keep your gear protected and powered with Sony XM5 Carry Cases and high-speed USB-C Charging Cables.

• Trade & Buy: Looking for a fresh start? Shop our Refurbished Headphones or trade in your current gear via our Part Exchange Program.

We are not just a parts retailer; we are a dedicated UK repair specialist. All orders placed before 1pm are dispatched same day with 1st Class postage available, ensuring your bench time is kept to a minimum. Fix it right, fix it once, and get back to your music.