Fix Headphones Reviews & Results
Independent customer feedback from audio enthusiasts across the UK regarding our London mail-in repairs, custom overhauls, and replacement parts.
Independent customer feedback collected and verified by Trustpilot.
Find out what our customers say about the same headphone faults you're dealing with.
"Like a ton of other Beats Solo 3s, the right ear on my pair eventually decided to stop working at random one day and these have been my comfort headphones for almost a decade now, so I wasn't willing to replace them. The local tech stores near me refused to even touch them, so I went looking for someone to do repairs remotely.
I'm always nervous ordering from an online store, but I'm so immensely pleased to have them back and working exactly as before! Quality is amazing, service was great, and it took me longer to actually get around to shipping them off than to get them back. Thanks so much to the team!"
"Great communication, did the job, fast turnaround, reasonable price (lot cheaper than Apple - 1 day out of warranty… I ask you!) would definitely recommend."
"5* service, wish I had found this company sooner. Always quick to respond by email, very informative, so so easy to use. I sent my headphones off, they were fixed and back in a few days working perfectly. Total contact throughout the process."
"The headband on my Beats Solo Wireless 3 (Ultra Violet colour) had snapped and on doing research it seemed that this particular colour is very hard to come by online these days. They had it in stock, turnaround was lightning fast; top notch repair, hard to believe that they were ever broken!"
"They fixed two of my Beats headphones worth over £400.00 for just £80.00. Totally worth it. The service was really easy to use and customer service was excellent. I would definitely recommend using them."
"We had to get ear pads on Bose headphones replaced. I made the mistake of ordering the pads and trying to do it myself; one ear lost the noise cancelling as I couldn't do it properly myself! Fix Headphones replaced them for me professionally for the same price as the parts. Now working perfectly."
"Excellent communication and great service. Better quality replacement earpieces than are sold by most online traders who usually supply soft foam pads which don't isolate external noise and frankly only last a few months. This is an altogether superior product which they fitted and returned in double quick time."
"Sent off my Marshall Major IV headphones for repair as the cushion part of the on ear had started coming apart to reveal the foam inside. They're back in perfect condition within a 3-4 day turnaround."
"Purchased a battery for my Beats Solo 4 as they weren't holding charge. Simple to replace and are now as good as new for a small cost compared to replacement. Would certainly recommend and use again. 5* service."
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All repairs come with our 6 month warranty and full bench testing.
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