Beats by Dre EP
Common Faults

1 Speaker


If one speaker has stopped working, decreased in quality or has a faint crackling.

Both Speakers


If both speakers have stopped working, decreased in quality or have a faint crackling.

Jack Replace


If your jack has been damaged or snapped off.

What to do Next

After identifying the fault/s from the list above, fill in our repair form.

Fill in Repair Form

Multiple Faults

If you have multiple faults with your headphones, or have multiple headphones to send to us, you will receive a discounted price from those listed in our pricing.

If your fault isn’t covered in our list and you’re confused to what your issue is, or would like to know if you’re eligible for a discounted price, please get in touch for an exact quote.

Frequently Asked Questions

Read our FAQs

Prefer to Make the Repairs Yourself?

We have genuine parts available to buy