All headphones are to be posted to our workshop in the UK. The address is as follows:

18 Allesley Croft
United Kingdom

Please do not send your headphones without filling in our form or speaking to us.

Fill in Repair Form 
We specialise solely in Beats by Dre headphones. All models of Beats headphones are listed in our common faults page and you can see the list of faults for each – if you’re fault isn’t included get in contact for more accurate information on your headphones.

View Models of Beats & Common Faults 
Smaller cosmetic repairs can start from as little as £10 but average jobs will range between £25 – £50 depending on the severity of the issue at hand. For further information, view our pricing.

View Pricing 

If that doesn’t help, you can send us the details of your fault. Before undergoing any repair we will be in contact and received your permission.

Get a Quote 
Once we’ve received your headphones along with your repair form or unique reference number, you will be sent over an inspection email to the address you’ve provided us with, along with an online payment link. This payment link is hosted by the global recognised secure third party of WorldPay. All you need is a credit or debit card.
Before going through with any repair with ourselves, we advise you first contact your headphones supplier about your warranty. For work not covered by warranty such as damage from dropping them, then we’re here to help. Our repair work shouldn’t cid your warranty, but we’d advise you check with the manufacturer or retailer first.
Your headphones will be given a new lease of life! The majority of repairs will look similar to your previously fully functioning headphones or better due to the new parts used. In the unlikely event of having to use a second hand or alternative part (grey instead of black for example) which you will be made aware of before committing to the repair, your headphones will have a new look altogether.
Repair turnaround will depend on the severity of repair and how many customers already in the queue. The standard length of repairs can be expected to be within 2 weeks after payment.
Yes, we regularly do international repairs. So, no matter what continent you’re in, you can have your headphones repaired.

If you have a question that isn’t answered above, please feel free to contact us!

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Prefer to Make the Repairs Yourself?

We have genuine parts available to buy