Beats by Dre Solo Pro
Common Faults



If your hinge has come apart just below the headband and now your headphones are loose and won’t sit properly.



You’ll need your headband replaced if yours is snapped or damaged – usually near the hinge joint.

Audio Issue


If sound is not being produced in one or both ears

Headband Cushion


If your headband cushion is lost, damaged or separated from the headband



If your earpads are loose, lost or generally worn and in need of replacement.

What to do Next

After identifying the fault/s from the list above, fill in our repair form to send off with your headphones.

Fill in Repair Form

Multiple Faults

If you have multiple faults with your headphones, or have multiple headphones to send to us, you will receive a discounted price from those listed in our pricing.

If your fault isn’t covered in our list and you’re confused to what your issue is, or would like to know if you’re eligible for a discounted price, please get in touch for an exact quote.

Frequently Asked Questions

Read our FAQs

Prefer to Make the Repairs Yourself?

We have genuine parts available to buy