1. Once you’ve placed your order for our ear pad replacement service, you’ll receive an email from us with details on how to send your headphones to us.

2. On the day that we receive your headphones, we’ll complete an external inspection and email you to confirm that we’ve received the device & the repair service process is under way.

3. You can then expect to receive your device back in the turnaround time that is advised the product description of the repair you’ve purchased. You’ll be notified and supplied tracking once your device has been dispatched.

Your JBL repair service order includes the £5 return postage cost – this is via Royal Mail and your parcel will be tracked, insured & will provide you with a delivery time slot. You are responsible for sending your device to us – once you’ve placed your order, you will receive a unique repair reference number and instructions on what method is best to send your device to us.

Turn around times will depend on which repair that opt for.

For repairs that we stock parts for, the turnaround time is 1-3 working days from when we receive your device.

For repairs that we don't keep stock form, the turnaround time is 6-12 working days from when you place your order.

At Fix Headphones , we offer professional JBL headphone repairs, specialising in headband replacements and ear pad replacements for all JBL headphone models. If your JBL headphones have a damaged headband or worn-out ear pads, our expert technicians can restore them to like-new condition. We provide high-quality replacement headbands and ear pads designed to fit your JBL over-ear and in-ear headphones perfectly. With our efficient service and affordable prices, you can trust us to bring your JBL headphones back to life, whether you need a quick ear pad fix or a complete headband repair. Check out our headphone repairs for JBL Tune 770NC, JBL Tune 760NC, JBL Tune 750NC, JBL Tune 750BTNC, JBL Live 660NC, JBL Live 660BTNC, JBL Live 650NC, JBL Live 650BTNC or JBL E65BTNC today!