The Sony WH-1000XM5 introduced a complete departure from previous generations, featuring a non-folding "noiseless" design. This new architecture relies on precise friction-based sliders and internal pivot points that must be kept in perfect condition for the best experience. Whether you are addressing a loose adjustment stem or a faulty charging port, using high-quality hardware is essential to preserve the structural integrity and acoustic seal of the headset.

Choosing to repair your XM5 is a sustainable way to protect your investment. Our parts are specifically selected to ensure original factory fitment, helping you support the UK’s Right to Repair while keeping your premium noise-cancelling tech out of the landfill.

We empower the DIY community by providing the same professional-grade Electronics Tools used by our expert technicians in our UK lab. However, the XM5 is a highly integrated device with ultra-thin internal ribbon cables and complex sensor arrays. If you find the disassembly or the technical requirements of the repair more difficult than expected once you have started, our 4.9/5 Trustpilot-rated technical team is here to assist.

A total restoration involves both internal hardware and external comfort. Explore our range of accessories

A complete restoration involves more than just internal hardware. Explore our full range of accessories designed to keep your Sony 1000XM5 looking and feeling as-new:

• Comfort Upgrades: Browse our Sony WH-1000XM5 Ear Pads and Replacement Headbands.

• Essentials: Keep your gear protected and powered with Sony XM5 Carry Cases and high-speed USB-C Charging Cables.

• Trade & Buy: Looking for a fresh start? Shop our Refurbished Headphones or trade in your current gear via our Part-Exchange Program.

We are not just a parts retailer; we are a dedicated UK repair specialist. All orders placed before 12pm are dispatched same-day with 1st Class postage available, ensuring your bench time is kept to a minimum. Fix it right, fix it once, and get back to your music.