Beats by Dre Solo 3 Wireless
Common Faults

Headband / Hinge


You’ll need your headband (or hinge) replaced if yours is snapped or damaged – usually near the hinge joint.



If your power is intermittent, cut off or simply won’t charge you might need your power restored.

1 Speaker / Both Speakers

£50 / £60

If one or both speakers has stopped working, decreased in quality or has a faint crackling.

Internal Wiring


If either speakers have stopped working or have become intermittent due to an internal wiring issue.

Jack Port Replace


If the sound is intermittent in one or both ears depending on the position of the cable or if the jack port is generally damaged.

Charger Port Replace


If your charger port is faulty and your headphones won’t charge.



If your earpads are loose, lost or generally worn and in need of replacement.

What to do Next

After identifying the fault/s from the list above, fill in our repair form.

Fill in Repair Form

Multiple Faults

If you have multiple faults with your headphones, or have multiple headphones to send to us, you will receive a discounted price from those listed in our pricing.

If your fault isn’t covered in our list and you’re confused to what your issue is, or would like to know if you’re eligible for a discounted price, please get in touch for an exact quote.

A Repair Isn’t For You?

If you’ve chosen not to go ahead with the repair for whatever reason, you may instead be interested in selling your broken Beats headphones to us.

Drop us an email at for a valuation.

Frequently Asked Questions

Read our FAQs

Prefer to Make the Repairs Yourself?

We have genuine parts available to buy