London Headphone Repair Image

Fix Headphones Returns

Need to return a part or request a warranty repair? Fill out the quick form below. Our team will review your details and get in touch within 24 hours (Mon - Fri). Pre-paid labels will be provided for every return - we will cover the cost 100% of the time if it falls within warranty.

Returns Form

What Falls Within Warranty

We Cover 100% of the Postage Cost If:

  • The Item is Faulty or Defective: The item was physically damaged or broken in transit, arrives dead on arrival, or fails within its warranty window.

  • Our Repair Experiences an Issue: A component we replaced during a headphone repair service stops working within your 6-month warranty period. You can view our warranty page for more details here.

Outside Of Warranty Cover

You Cover the Return Postage Cost If:

  • Changed Mind / No Longer Needed: You simply decide you don't want the accessory anymore within your 30-day return window.

  • Ordered the Wrong Part: You accidentally selected the incorrect model or connector size for your specific headphones at checkout.

📝 Return Postage Fees:

  • Under Warranty Return: £0
  • Under Warranty Exchange £0
  • Out Of Warranty Return: £3.45
  • Out Of Warranty Exchange: £4.95