Beats by Dre Studio
Common Faults



If the headband is broken or cracked anywhere between the hinges.



If your hinge has broken.

Under Cushion


If your black or white headband under cushion is loose, lost or damaged.

Arm Casing

Outer Casing £40

Inner Casing £40

Both Casings £60

If no visible damage is present then please choose option ‘Inner Casing’.

Loose Speaker Casing


If either of your speakers are hanging loose because of a broken lug. It’s important to have this resolved quickly before the internal wiring breaks.

Mute Button / Power Switch


If your mute button or power switch has caved in or broken off.

1 Speaker


If one speaker has stopped working, decreased in quality or has a faint crackling.

Both Speakers


If both speakers have stopped working, decreased in quality or have a faint crackling.

No Power


If the light isn’t turning on and no sound can be heard from the speakers.

Jack Port


If the sound is intermittent in one or both ears depending on the position of the cable.



If your earpads are loose, lost or generally worn and in need of replacement.

What to do Next

After identifying the fault/s from the list above, fill in our repair form.

Fill in Repair Form

Multiple Faults

If you have multiple faults with your headphones, or have multiple headphones to send to us, you will receive a discounted price from those listed in our pricing.

If your fault isn’t covered in our list and you’re confused to what your issue is, or would like to know if you’re eligible for a discounted price, please get in touch for an exact quote.

Frequently Asked Questions

Read our FAQs

Prefer to Make the Repairs Yourself?

We have genuine parts available to buy