Beats by Dre Mixr
If your headband has snapped or the plastic on your hinge has snapped but the internal wiring is still intact.
If the rubber headband under cushion is lost, damaged or separated from its inner tracking.
Internal Wiring Issue
If the sound only plays through 1 speaker, depending on which side you have the cable plugged into.
If one speaker has stopped working, decreased in quality or has a faint crackling.
If both speakers have stopped working, decreased in quality or have a faint crackling.
If the sound is intermittent in one or both ears depending on the position of the cable or if the jack port is generally damaged.
If your earpads are loose, lost or generally worn and in need of replacement.
What to do Next
After identifying the fault/s from the list above, fill in our repair form.
If you have multiple faults with your headphones, or have multiple headphones to send to us, you will receive a discounted price from those listed in our pricing.
If your fault isn’t covered in our list and you’re confused to what your issue is, or would like to know if you’re eligible for a discounted price, please get in touch for an exact quote.